Customer Success Specialist
/
Growth
Remote
What you'll do
Guide users from first agent creation through advanced multi-chain strategies
Develop educational resources including tutorials, workshops, and best practices
Gather user feedback to influence product roadmap and feature prioritization
Monitor agent performance metrics and proactively solve user challenges
Who you are
3+ years in customer success or technical support, preferably in SaaS or developer tools
Hands-on experience with DeFi protocols and smart contract interactions
Excellent communicator who can explain technical concepts clearly
Problem-solver who thrives on helping users achieve their goals
What we offer
Competitive salary
Flexible remote work
Opportunities for growth
Supportive team culture